What Our Privacy Policy Covers
Our Privacy Policy covers account details, phone verification, sign-in records, device signals, support messages, cookie settings and payment references connected with your account. When you choose DANA, OVO, GoPay or QRIS, we may keep a transaction reference, amount, status and time so we can match your
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wallet activity to the correct account. Bank transfer and virtual account records can include the selected rail and receiving-bank reference, including BCA, BRI, Mandiri or BNI details supplied during a transaction. We use these records to process your request, check unusual access and answer account questions.
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Access or eligibility depends on local law. If a legal requirement applies to retention or disclosure, we follow that requirement and limit the data shared to the stated purpose. The policy also explains how to contact us about an inaccurate record, a consent choice or a
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data request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.